Privacy Policy

1. Introduction

A2Z Dental Group (“we”, “our”, or “us”), located at 9929 Topanga Canyon Blvd. Chatsworth, CA 91311, is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information:

• Name
• Date of birth
• Contact information (email address, phone number, mailing address)
• Dental and medical history
• Insurance information
• Payment information

2.2 Non-Personal Information:

• Browser type
• IP address
• Operating system
• Website usage data

3. How We Collect Information

We collect information through various means, including:

• Direct interactions (appointments, forms, correspondence)
• Automated technologies (cookies, web beacons)
• Third parties (insurance providers, referring dentists)

4. How We Use Your Information

We use your information for the following purposes:

• Provide dental services
• Process payments
• Send appointment reminders
• Communicate about your treatment
• Improve our services
• Comply with legal obligations

5. HIPAA Compliance

As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). We maintain the privacy and security of your protected health information (PHI) as required by HIPAA and other applicable laws.

5.1 Use and Disclosure of PHI

We may use and disclose your PHI for treatment, payment, and healthcare operations purposes. Any other uses or disclosures will be made only with your written authorization, unless otherwise permitted or required by law.

5.2 Patient Rights

Under HIPAA, you have certain rights regarding your PHI, including:

• Right to access and copy your records
• Right to request amendments to your records
• Right to receive an accounting of certain disclosures
• Right to request restrictions on use and disclosure
• Right to receive confidential communications

6. Email and SMS Marketing

6.1 Email Marketing

We may send you marketing emails if you have given us your consent or if we have a legitimate interest to do so. Each email will include an unsubscribe link, allowing you to opt-out at any time.

6.2 SMS Marketing

We may send you SMS messages for appointment reminders or marketing purposes if you have provided express consent. You may opt-out of SMS communications at any time by replying “STOP” to any message.

6.3 Consent and Opt-Out

Your consent for email and SMS marketing is voluntary and can be withdrawn at any time. To opt-out, you can:

• Click the unsubscribe link in our emails
• Reply “STOP” to our SMS messages
• Contact us directly at info@a2zdentalgroup.com or (818) 818-5123

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Third-Party Disclosure

We may share your information with:

• Business partners and subcontractors
• Analytics and search engine providers
• Payment processors
• Legal and regulatory authorities

We do not sell your personal information to third parties.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Your California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, disclose, and sell about you.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

A2Z Dental Group 9929 Topanga Canyon Blvd. Chatsworth, CA 91311 Phone: (818) 818-5123 Email: info@a2zdentalgroup.com